Contact IHeartDogs Customer Service
IHeartDogs Phone Numbers and Emails
Toll-Free Number:
-
(855) 727-0202
IHeartDogs Emails:
How to Contact IHeartDogs?
Most Popular Number:
| Total calls: 81 | Issues resolved: 4 | Last call: Jun 19, 2025 |
IHeartDogs Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
IHeartDogs Customer Service is rated at 3.1 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call IHeartDogs is 8557270202.
The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as IHeartDogs may ask you for the following information to identify you as a customer: order id or tracking no or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
IHeartDogs Customer Service is rated at 3.1 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call IHeartDogs is 8557270202.
The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as IHeartDogs may ask you for the following information to identify you as a customer: order id or tracking no or first and last name.
People call IHeartDogs mainly because of activation/ cancellation, request for information, shipping and delivery.
12% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact IHeartDogs is orders@iheartdogs.com. 88% of customers use this email address to address their issues and concerns.
Contact Information
IHeartDogs Website:
IHeartDogs Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 6 AM - 6 PM PST, excluding holidays
IHeartDogs Customer Service Reviews
They called and apologized for the oversight and quickly made and shipped the missing shirts. Happy with this com p any overall, have used several times and this is the first time I had any problem..I have already ordered from them again. Thank you passed consumer and also I heart dogs.
The problem was the code for me to see the people feeding the dogs and feeding the dogs being given food and water was not packed in with my bracelet I ordered.so instead I received the link to see it.
How Good is IHeartDogs's Customer Service?
Summary of IHeartDogs Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call IHeartDogs?
Shipping and Delivery Question:
- “Part order not Recieved”
- “Ordered something on 4/9. havent received conformation. Or tracking number.”
- “For some reason y’all are shipping me bone broth monthly and I did not sign up for recurring shipments”
Request for Information Question:
- “Help with a purchase”
- “Confirm it is you sending messages”
- “No response form email”
Activation/ Cancellation Question:
- “Cancel autopay”
- “Cancel$4.99 monthly donation”
- “Cancel a order”
Payments and Charges Question:
- “What is this for billing me”
- “Charge not authorized”
- “To use my credit balance.”
Product/ Service Question:
- “Having a problem with order I want. It goes through, but wants the guest email. I can't do nothing to get it out . ## I never had a problem before. ##”
- “Received order all broken up want to talk to person”
- “Product question”
Return/ Replace Question:
- “Received incorrect order”
- “Want to make a return”
- “Returns”
Refund Question:
- “Refund”
- “Refund paid too many times”
- “Problem with my order, ordered to many, I only want 1 5XL and no small. Please refund the difference”
Account Question:
- “About money they took out of my account”
Other Question:
- “Trouble with autoship”
- “No order received”
- “My dog is allergic to a supplement”
Compare IHeartDogs Customer Service To
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